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Scuba_Adventure_Octopus (4)-01

2301 Central Expy #140

Plano, TX 75075

(972) 423-3483​

info@scubaplano.com

Mon-Fri: 11:00 A.M. - 7:00 P.M.

Saturday: 10:00 A.M. - 5:00 P.M.

We’re In The News! “Plano, TX Scuba Dive Shop Thrives During A Disappointing Year for Dive Shops Globally”

Scuba Adventures in Plano, TX has used the economic downturn, and an overall poor year for dive shops globally, to upgrade its service offering and how it engages with customers.  

In Q1 2020, Scuba Adventures hired SDI/TDI (Scuba Diving International/Tech Diving International) to upgrade its training curriculum and innovate how instructors lead scuba classes in open water.

As Covid-19 restrictions on local businesses began to take shape, dive shop leadership used downtime to introduce additional training tools; upgrade student and rental gear; upgrade retail IT systems; expand product offerings and inventories; invest in staff development; and launch marketing campaigns, whereby setting the Plano business on course to exceed 2019 revenues, despite what some are calling a global dive industry meltdown.

In the first 9 months of 2020, the local Plano dive business focused on maintaining customer engagement and earned 85 5-star reviews, added 420 people to their Dive Squad Facebook group and have become the most followed dive shop Facebook page in the DFW metroplex with over 3,750 followers. All despite the Covid-19 pandemic.

 “We’re using this time to explore different marketing strategies and launch programs to better engage with our loyal dive community. We believe there’s an opportunity to rethink how dive shops have historically communicated with existing and prospective divers.” said co-owner Scott Berry.

“The most unique thing about Scuba Adventures is probably the community we’ve fostered,” said co-owner Brent Webb. “We constantly have people practicing skills in our onsite pool, joining fun dives at The Scuba Ranch and engaging in our Facebook group. It’s been a blast to see our community grow and mature during such a crazy year.”

Throughout the pandemic, and with careful planning, they’ve hosted three Covid-19 compliant organized events, two at the retail dive shop and one at their reserved pavilion at The Scuba Ranch in Terrell, TX. Each event featured unlimited food and drinks, scuba gear demos, an opportunity to try scuba diving for no charge, and product giveaways.

Many in the dive industry are banking on international travel opening up soon so divers across the globe can resume travel and the sport they love.

To learn more, contact Scuba Adventures in Plano, TX who offers a variety of services to the Dallas/Fort Worth metroplex including open water certification (become a scuba diver), a full retail and training center, equipment service, equipment rental, multiple aquatic related boy scout merit badge opportunities, international dive travel and more! For more information on how to become a scuba diver, or join the Scuba Adventures dive community, call Scuba Adventures in Plano at (972) 423-3483 or visit their website at scubaplano.com.

 

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Customer Reviews

Scuba Adventures

Customer Reviews

John Worthen July - 2020

Google
I can’t recommend this place enough. After moving to the area, I read a lot of reviews and emailed several dive shops before going with Scuba Adventures. I choose them because they were the most responsive and helpful. The owners seem to not only be great divers but have business backgrounds. This is the most focus on customer service I have seen in a dive shop. Good inventory with all of the brands I could ask for. On point with their pricing. If you do find a better price they will work with you.

I ended up taking the Rescue Diver course and had a blast! I just got back from a dive trip with them at Lake Travis, very enjoyable. They also have one of the only indoor pools (18 ft.) in the area.

At Scuba ranch they have a big spot that is one of the easiest to get to and a nice pavilion for training. They are right next to the air refill station, which I love! Family and friends are welcome at the ranch. Good community there on weekends and you'll most likely find a dive buddy for a fun dive.

Maddie Womack August - 2020

Google
Scuba Adventures and their staff are beyond amazing! Their Plano store has a very wide selection of equipment and the pool is 18ft deep! Their Scuba Ranch location is amazing and still growing, with plenty of room and seating. I’m a fairly new diver and all the instructors do an amazing job of making me feel safe and secure deep underwater. Their staff is always very helpful and I can’t wait to continue my diving knowledge and certificates with them.

Jason Domenden March - 2020

Google
Found a great diving shop for all my gear. Been living here in texas for awhile and this shop has just what I needed. Really recommend scuba adventure for all your gear.

Emily Winnenberg March - 2020

Google
Went in last week to pick out goggles for an upcoming trip— loved the selection of masks they had available! Ended up picking out a hot pink pair to shamelessly match the other accessories I’d picked out.

Matt K March - 2020

Google
The new owners are the greatest! Their positive approach towards people and the sport of diving are huge part of the reason I love the sport. When they told me they were going to open a dive shop; I knew without a doubt I was going to be their customer. I have taken several dive adventures with them and other scuba diving misfits, and plan on taking many more.

Martin Garvie February - 2020

Google
Decided to revisit this shop since it is under new management. Already impressed with the facility improvements - by far the best training pool I have seen. Looking forward to the roll out of the full training curriculum - will be able to go from open water certified through all kinds of technical specialties. Good dive gear selection. Owners really have a great vision for promoting scuba diving and ocean adventures.

Don Champlin July - 2020

Google
This is the shop with the most experienced and competent personnel in the metroplex. Their commitment to safe, enjoyable and professional instruction is obvious from the first time you enter the store and meet the staff and owners. I have dove with most of them over the years and know first hand the love of diving they have and now share with the community as the new team. They are knowledgeable and up to date with the latest dive info. Don't miss a chance to dive with them.

Julie L February - 2020

Google
In January 2020, Scuba Adventures was purchased by divers that were affiliated with a different scuba store. These same divers taught me to dive, and got me to fall in love with scuba diving (despite me being pretty scared to start). I trust them, enough that I opted to take a trip with them to Cozumel for diving in 2019. It was one of the best trips of my life, and now I'm already signed up for their Costa Rica dive trip in 2020 with Scuba Adventures. I haven't visited the shop yet, but I can 100% vouch for the new owners--they are knowledgeable divers, good people, and all around amazing.

Jeremiah Perez May - 2020

Google
Owners and staff are professional, knowledgeable, and friendly. Allowed me to try backplate and wing set up in the pool. They did not pressure me to buy anything, but gave great information on products and financing options. All in all great staff and would recommend them to anyone!!!

Eric Coulombe August - 2020

Google
Great customer service, from the owners to the employees. Very knowledgeable about everything and anything pertaining to scuba diving. The instructors are highly educated and experienced in scuba diving. They put you through real life scenarios, so you know and understand what to do in the event something happens while you are under water. My family and I learned a lot about scuba diving in a very short amount of time. We will definitely keep taking additional courses with Scuba Adventures as we progress. We definitely reccomend Scuba Adventures to anyone wanting to learn and get scuba diving certified.
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