I have now taken a few courses through this shop, and I have experienced a massively high level of commitment to customer service, safety, and professionalism. Notably Autumn who I believe manages the store, and most recent dive instructor Mitzi Holdren.This past weekend Mitzi led my rescue diver training and Autumn assisted on the 1st of 2 days. Autumn, as always, was extremely helpful and supportive. I especially feel compelled to call out Mitzi as the best dive instructor with whom I’ve ever worked. I hold advanced open water and several specialty certifications.I told Mitzi I’m not there to brag about a new “card”, rather I felt a moral obligation to learn rescue diver skills. Mitzi was incredibly patient, instructive, and tough when she needed to be. I failed to adequately demonstrate the necessary skills on Saturday, and she clearly stated that to me, but she went out of her way to make it clear that this was not a failure, it was a normal part of a very challenging process. She then made herself available to me the next day to work on the skills, giving me every possible opportunity to perform the skills sufficiently to pass the corse.This was not a certification I “bought”. It was earned through hard work and commitment on my part, but without the professionalism, clear communication, integrity, expertise, sense of humor, and tough love from my instructor, I would not have achieved what may be the hardest thing I’ve ever done.Thank you Brent and Scuba Adventures for connecting me with Mitzi. I am a better diver thanks to you all.
Response from the owner: Thank you for such an incredible and heartfelt review. 🌊 Your words truly capture what we strive for at Scuba Adventures — training that builds not only skill and confidence but genuine growth as a diver and teammate. We’re so proud of the dedication you showed throughout your Rescue Diver course.Mitzi and Autumn will be deeply touched by your feedback — their professionalism, integrity, and passion for diving set the standard for our entire team. Rescue training is one of the most challenging and rewarding milestones in diving, and it’s clear you earned that certification through commitment and perseverance.We’re honored to have been part of your journey and grateful for the trust you place in us. Congratulations again on your accomplishment — you’ve truly earned it. 💙🤿